Help Center

Frequently Asked Questions

What payment options are available?
We offer several different payment options, Prepayment, C.O.D., Credit Card (Master Card, Discover, Visa, American Express), and Credit Terms.

What is the difference between Bitmap and EPS files?
These two names represent the difference between what is called “raster” (Bitmap, TIF, JPG, etc.) and “vector” (EPS, WMF) images. A raster image saves information about every dot (pixel) that makes up an image. These files tend to be larger in size because more information is being saved about the image. Raster images sometimes require printing in a process format and may not have as smooth of edges on solid color (spot) printing. A vector image makes up a picture by storing to points and the angle of the curve between the two points. A vector logo will typically have many points and curves, but far less information is necessary to be stored, therefore resulting in a smaller file size. Vector images are the preferred option for spot color printing and produce sharp, crisp edges in the print process.

What is a Bleed?
When an image is printed to the edge of a piece of paper, it is said to bleed to the edge.

What does CMYK stand for?
The acronym for the four process color inks: Cyan, Magenta, Yellow and Black. This is a 4 color process; reproducing a full color image.

What does Color Separation mean?
Color Separation means literally separating the areas of a piece to be printed into its component spot and process ink colors. Each color to be printed must have its own printing plate/screen.

What is an EPS file?
EPS stands for Encapsulated Postscript File. A vector based, computer graphics file format developed by Adobe Systems. EPS is the preferred format that we will always request for many computer illustrations, because of its efficient use of memory and fine color control.

What does PMS stand for?
PMS stands for Pantone Matching System. PMS is a proprietary color system for choosing and matching specific spot and process colors.

What is a Spot Color?
A spot color is a specific color in a design, usually designated to be printed with a specific matching ink, rather than through process CMYK printing.

What is a Normal Production time?
Average/normal production time is 10 working days unless otherwise specified by you the client. If you need an order in a hurry, just tell our friendly representatives and we will do everything to accommodate you. Rush charges may apply.

How do I contact Designables?
Designables can be contacted by clicking on the “Contact” tab at the bottom of the page or by calling: (770) 416-9306